Long Stratton Helping Hands

Need Help?

Can I get help?

If you are 18 or over, live in Long Stratton or the surrounding villages and need one-off or short term assistance to do something you cannot undertake yourself, then you will be eligible to ask for support from the scheme.

We cannot guarantee that every request can be met: it will depend on the availability of suitable volunteers. If we are unable to help, we will try to find someone else who can assist you.

We can only accept requests from individuals themselves – or an advocate acting on their behalf.

Will I have to pay?

The practical help provided by volunteers is free.

However, if the volunteers incurs costs in meeting your request e.g. by providing transport or materials, these costs must be met by you.

Journeys are currently charged at 45p per mile. You will be told this cost before the job is undertaken and you will be given a receipt.

There is no other charge for this service.

 

What details do you need from me?

To enable us to respond to your request we need to know your: Name; Address (Including Postcode); Telephone number and Email (if you have one); and the help you need (with as much detail as possible).

Use the ‘Request and Referral Form’ below to complete your request for assistance which will guide you through all of the information we need from you. 

Check our Privacy Statement to find out how we handle your information and keep it safe. 

Safeguarding?

Safeguarding means protecting an adult’s right to live in safety, free from abuse or neglect

All volunteers will go through a recruitment process, and then will be supported and monitored throughout their volunteering role. Our volunteers receive training, including safeguarding training, and are required to follow the scheme’s Safeguarding Procedure.

The scheme uses the Disclosure and Barring Service (DBS) to help confirm the suitability of all our volunteers for their positions of trust.

Long Stratton Helping Hands has a Complaints Procedure, should you need it.

Request and Referral Form